FAQs
Frequently Asked Questions
Where are you located?
You can visit House of J. Lorraine, LLC at:
1953 Jake Alexander Blvd W, Suite B in Salisbury, North Carolina.
Feel free to shop with us online any time.
What are your hours?
Tuesday-Saturday, 10a-7p.
What if you don’t have what I’m looking for?
We can order almost anything. Just let us know what you’re looking for & we will contact you when it arrives.
What shipping method do you use?
We us a combination of USPS, UPS, & FedEx to ship our orders.
What is your return Policy?
No Refunds
Item may be exchanged for equal or greater value within 3 days of purchase or receiving shipped order. Please send us a message on our “Contact us” tab for any shipped exchanges.
Why should I shop with House of J. Lorraine?
We provide a fresh, new look to the beauty supply industry that comes with a phenomenal shopping experience. We are a vibe!